Frequently Asked Questions
Below you will find a list of the most frequently asked questions and answers, We want to make sure you know everything you need to know about Negah Scientific Publisher, if you cannot find your question answered here, please contact us at firstname.lastname@example.org, we are always more than happy to have a friendly chat with our esteemed customer.
Answers to Frequently Asked Questions as follows:
How do I submit my order?
How do I pay for the service?
After submitting your request, our experts will evaluate your request, then issue a paypal invoice for you and e-mail it. Then, you may pay the cost by acceptable credit card or paypal account.
What are the qualifications of your editors?
We assign a knowledgeable related expert for editing your manuscript, they all have PH.D. or MS or MA degrees related to your request.
How much do you charge?
Any cost or charge is at the bottom of each service page in the website, if you have a specific request, you may inform us and then we will get in touch with you and charge relevantly.
Will you charge taxes?
We have just money transfer tax in Brazil.
Do you provide author with an invoice?
Yes, we will issue invoice for all our customers
Do you guarantee your services?
We 100% guarantee our services and certify them, if you are not satisfied with the result we will unconditionally fix the shortcoming free of charge in no time. In case you are not reasonably happy yet with the outcome at all, you are totally refunded. This shows our assurance and the customers being our first priority.
Is my work kept confidential?
Yes, absolutely, the confidentiality of our customers is the utmost importance to us. Under no circumstances, we release any information about you or your work to another party.
What type of document do you edit?
We will edit any kind of articles, books, thesis, research report or any work related to scientific and academic publication.
Do you edit in British or U.S. English?
We will offer our services in both British and U.S. English based on customer’s request.
Do you provide authors with an Editorial Certificate?
Yes, we will certify all our editorial works.
Can you give me more information about copyright?
We are a scientific and academic publisher offering services for journals and authors, so Negah Scientific Publisher denies usurping the customer’s copyright and the damages resulting from the use of it to the fullest extent possible.